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Human Factors in Health Care Tool Kit

Team Training Using Human Factors to Enhance Patient Safety

Human factors skills are crucial to health care teams in safety-critical environments. When health care teams work well together, threats and errors can be recognized, prioritized, and managed before an adverse outcome becomes a reality. The AORN Foundation has championed the application of Crew Resource Management (CRM) training in health care settings. Through a generous grant from Kimberly-Clark Health Care, the AORN Foundation rolled out a pilot Human Factors in Health Care Demonstration Project at five diverse surgical and procedural facilities around the country to measure the impact of a structured human factors team training program in perioperative settings.

Safer Healthcare, an organization that implements high reliability programming and training programs for high risk-organizations, including clinical units, air ambulance operations, and health care systems, worked in tandem with the AORN Foundation in implementing this project and creating the content for this tool kit.

Resources
  • Why Team Training Using Human Factors?
  • Teamwork in the OR
  • Getting Started: Steering Committee Planning
  • Identifying Program Champions
  • The Importance of Physician Involvement
  • Effective Communication: The Foundation for Good Teamwork
  • Team Briefing Model
  • Briefings and Debriefings Checklists
  • Situational Awareness: The Ability to Know What is Going on Around You
  • OR Team Member Checklist Awareness Poster (PDF)
  • OR Team Briefings Awareness Poster (PDF)
  • Be Alert for Red Flags Awareness Poster (PDF)
  • SBAR Awareness Poster (PDF)
  • Debriefing Checklist Awareness Poster (PDF)
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COPYRIGHT
Copyright © 2012 AORN, Inc. All rights reserved. Except as noted herein, no part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or any information storage and retrieval system, without prior written permission from AORN, Inc. Users are not permitted to use this content for commercial purposes. Users are permitted to copy and paste content and adapt it for use in their work settings.  Permission for other uses may be sought directly from AORN, Inc., located in Denver, Colorado (USA), by contacting the Publications Department by email (
permissions@aorn.org) or by fax 1-303-750-3441. 

NOTICE 

No responsibility is assumed by AORN, Inc. for any injury and/or damage to persons or property as a matter of products liability, negligence or otherwise, or from any use or operation of any standards, recommended practices, methods, products, instructions, or ideas contained in the material herein. Because of rapid advances in the health care sciences in particular, independent verification of diagnoses, medication dosages, and individualized care and treatment should be made. The material contained herein is not intended to be a substitute for the exercise of professional medical or nursing judgment The content in this publication is provided on an as is basis.  

TO THE FULLEST EXTENT PERMITTED BY LAW, AORN, INC. DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR THIRD PARTIES RIGHTS, AND FITNESS FOR A PARTICULAR PURPOSE. 

  

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