Team Training Using Human Factors to Enhance Patient Safety
Human factors skills are crucial to health care teams in safety-critical environments. When health care teams work well together, threats and errors can be recognized, prioritized, and managed before an adverse outcome becomes a reality. The AORN Foundation has championed the application of Crew Resource Management (CRM) training in health care settings. Through a generous grant from Kimberly-Clark Health Care, the AORN Foundation rolled out a pilot Human Factors in Health Care Demonstration Project at five diverse surgical and procedural facilities around the country to measure the impact of a structured human factors team training program in periOperative settings.
Safer Healthcare, an organization that implements high reliability programming and training programs for high risk-organizations, including clinical units, air ambulance operations, and health care systems, worked in tandem with the AORN Foundation in implementing this project and creating the content for this tool kit.
- Introduction: Team Training Objectives
- Why Team Training Using Human Factors?
- Teamwork in the OR
- Getting Started: Steering Committee Planning
- Identifying Program Champions
- The Importance of Physician Involvement
- Effective Communication: The Foundation for Good Teamwork
- Team Briefing Model
- Briefings and Debriefings Checklists
- Situational Awareness: The Ability to Know What is Going on Around You
- Debriefing Checklist Poster (PDF)
- OR Team Briefings Poster (PDF)
- OR Team Checklist Poster (PDF)
- Red Flag Awareness Poster (PDF)
- SBAR Poster (PDF)
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