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Surgical Services Management Certificate


Earn your Surgical Services Management Certificate and 25 CHs

June 6-7, 2014 | Denver, CO 

Learn the essentials of surgical services management from industry leaders and walk away with a Certificate of Mastery and over 25 contact hours upon successful completion of the program. This hands-on workshop is designed to teach managers and directors the fundamentals of running a surgical services department.  Directors and managers nationwide have used the acclaimed CCI Certificate Program for Surgical Services Management to meet the complex challenges of managing the surgical services suite for over 8 years. 
Your program registration includes:
  • Complete set of learning modules (both print and PDF versions) 
  • Kick-off pre-program webinar 
  • Online pre-assessment test with diagnostic report 
  • Onsite post-test administration 
  • 25 CHs and certificate of mastery upon successful completion of the program.
Participants will also receive several valuable management tools including sample productivity calculator, pro-forma worksheet for capital equipment ROI decision making and an extensive bibliography. Participants are also encouraged to bring their own institution’s operating budgets to compare to best practices. Learn more >



Workshop sessions will be led by six industry experts:

David A. Wyatt, MA, MPH, BSN, RN, CNOR
Administrative Director of Operative Services
Vanderbilt University Medical Center I Nashville, TN 
David A. Wyatt, MA, MPH, BSN, RN, CNOR    Professionalism
In this session, Wyatt will lead a discussion of what professionalism means in the discipline of nursing, particularly as it relates to perioperative nursing management. He will identify ethical standards of nursing practice and discuss how participants can apply concepts of professionalism to current nursing management practices. Learn more...


Jim Stobinski, PhD, RN, CNOR
Director of Credentialing and Education
Competency and Credentialing Institute I Denver, CO 

Jim Stobinski, PhD, RN, CNOR   
Surgical Services Management Stobinski will begin his session with a discussion of the current conditions affecting the surgical services workplace environment. He will help participants differentiate regulatory and accrediting agencies and why it is important to comply with professional and accreditation standards. Participants will learn helpful metrics that determine effective surgical services outcomes. Finally, Stobinski will lead participants through a discussion of the importance of the coordination of work processes so as to effectively manage the surgical services suite. Learn more...


Robin Chard, PhD, RN, CNOR
Associate Professor, Nursing
Nova Southeastern University Ft. Lauderdale, FL 
Robin Chard, PhD, RN, CNOR    Communications and Relationship Management 
In her session, Chard will review effective negotiation skills that may be used in a multidisciplinary environment. She will also instruct participants on effective methods mangers may use to foster collaborative, interdisciplinary relationships. Also, she will provide participants with tools for evaluating organizational effectiveness in perioperative services. Read more...

Brandon Bennett 
Director of Perioperative Services
Surgical Care Affiliates 
Brandon Bennett    Leadership
Bennett is an experienced healthcare leader with expertise in operations, executive leadership and change management. His professional practice and transformational leadership focuses on organizational transformation to produce sustainable change, improved patient outcomes and organizational objectives. Bennett has worked in the specialty area of perioperative nursing for over 20 years, in positions that range from Staff Nurse to Senior Director. Learn more...   


Judith Merdcado, MBA, CNOR
Director of Perioperative Services
Kaiser Permanente I Los Angeles, CA 

Judith Merdcado, MBA, BSN, RN, CNOR, RNFA    Financial Management 
Mercado is the Director of Perioperative Services at Kaiser Permanente in Los Angeles, CA, and has been in the profession of perioperative nursing for over 15 years. Having recently received her MBA, Mercado is an advocate of lifelong learning and professional development. She is an active member of AORN and has held the CNOR credential for over 10 years. Learn more...

Karen Martin, MSN, RN, CNOR, NEA-BC
Karen Martin, MSN, RN, CNOR, NEA-BC    Human Resource Management
Karen Martin, MSN, RN, CNOR, NEA-BC, has been a perioperative nurse for over 30 years and has held leadership positions in surgical services management for nearly 18 years.  Martin was most recently the Director of Perioperative Services for Medical Center of the Rockies, part of University of Colorado Health in Loveland, CO.  Medical Center of the Rockies is an ANCC Magnet Designated facility and is a Malcolm Baldrige Award Winner.  Due to a restructuring at the facility in January 2014, Martin is pursuing her next perioperative career opportunity. Learn more...  


Program Schedule
Friday, June 6, 2014 
6:30 am    Registration
7:40 am    Human resources Management
9:10 am    Break
9:25 am    Communications and Relationship Management
11:05 am    Break
11:20 am    Surgical Services Management
12:30 pm    Lunch
1:00 pm    Professionalism
2:40 pm    Break
2:55 pm    Leadership
4:35 pm    Testing
5:00 pm    Networking Reception in the AORN Library 

Saturday, June 7, 2014 
7:30 am    Welcome!
7:30 am    Financial Management – Part I
9:10 am    Break
9:25 am    Financial Management – Part II
11:05 am    Break
11:20 am    Financial Management – Part III
1:00 pm    Lunch
1:30 pm    Testing
2:40 pm     Course complete



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