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Creating a Culture of Empowerment: Leveraging Best Practices from Robotic Surgery Service Lines

Sponsored by Intuitive

As hospitals, ASCs, and health systems continue driving towards their pursuit of the Quadruple Aim, care team burnout and turnover have become the front-and-center issue for every healthcare leader. Creating a culture of empowerment throughout perioperative staff is of the utmost importance for recruitment and retention – but building that culture can be tricky.

Panelists from across the country talk about their own experiences and best practices for how they built a positive culture within their robotics service lines. Their insights around training, using data for change management, and standardizing care that reduces burdens are ones you can use to scale throughout your own facility.

Terri Freguletti, RN, MAS, CNOR
Vice President Perioperative Services, Hackensack Meridian Health

Sarah Hepburn, MSN, RN, CNOR
Operating Room Nurse Manager, Northeast Georgia Medical Center

Raymund Avenido, MSN, RN, CNOR
Robotics Surgery Specialist, Perioperative Services, Cedars-Sinai

Renae Battié MSN, RN, CNOR
Vice President of Nursing, AORN


Creating a Culture of Empowerment

Unplugging the Nurse Pipeline

Some creative approaches – alongside the basics – are helping open the pipeline to recruit OR nurses. But how do you decide what to start, expand, or throw out for success? And how do leaders within healthcare organizations generate interest in the profession among new generations as they are choosing their careers?

Renae Battié MSN, RN, CNOR
Vice President of Nursing, AORN

Rebecca Patton DNP, RN, CNOR, FAAN
Chair, Lucy Jo Atkinson Professorship in Perioperative Nursing, and Assistant Professor
Frances Payne Bolton School of Nursing, Case Western Reserve University

Associate Vice President Perioperative Services, Memorial Hermann Texas Medical Center in Houston, Chair of AORN R&R Task Force


The ‘Why’ & ‘How’ to Recruit Differently

Healthcare leaders are uniquely positioned to advocate for underserved populations in their communities who lack access to proper nutrition, preventive care and essential services that cause comorbidities and worse health outcomes such as sudden cardiac, maternal-fetal, or COVID-19 deaths. Of the many solutions, there’s one you can control with high returns: Hiring a more diverse team. 

Susan B. Hassmiller, RN, PhD, FAAN
Robert Wood Johnson Foundation, Senior Advisor for Nursing and Director, Future of Nursing Campaign for Action
Scholar-In-Residence and Senior Adviser to the President on Nursing, National Academy of Medicine 

Joy A. Lewis, MSW, MPH
Senior Vice President, Health Equity Strategies
Executive Director, Institute for Diversity and Health Equity (IFDHE)
American Hospital Association

Phyllis Sharps, PhD, RN, FAAN
Elsie M. Lawler Endowed Chair Associate Dean for Community Programs and Initiatives
Johns Hopkins School of Nursing


Relevant Resource:

The Joint Commission Advisory on Equitable Care During Pandemic

If Only It Was Just COVID
Preparing for Emergencies in the New Dynamic

Part I: Discussion and live Q&A
Lions and Tigers and Bears, Oh My!

With COVID-19 as an underlying condition – and potentially surging – what happens when a natural disaster or mass casualty strikes?

You’re already stretched thin and now must potentially be ready for even more (fires, floods, hurricanes, civil unrest, mass shootings, flu season). Hear from veterans of large emergencies about how their past medical responses would be different today. 

Stephanie L. McKoin RN, BSN, MPAHSA, NEA-BC
Director of Perioperative Services and Surgery IPN
Roper St. Francis Healthcare, Charleston, SC.

Elena G. Canacari, BSN, RN, CNOR
Associate Chief Nurse, Perioperative Services
Beth Israel Deaconess Medical Center, Boston.

David A. Wyatt, PhD, RN, NEA-BC, CNOR
Chief Nursing Officer, University Hospitals
UT Southwestern Medical Center, Dallas

Michelle Barron, MD
Medical Director of Infection Control and Prevention
UCHealth, University of Colorado Hospital  


Part II: Discussion and live Q&A
The Deep Underbelly

Sponsored by Owens & Minor

In Part I, panelists shared insights from mass casualties and disasters, and how COVID-19 exposes possible gaps and weaknesses in your response considerations. This panel discussed closing the gaps before a new, unimaginable scenario overwhelms your systems.

Sylvia Garcia-Houchins, MBA, RN, CIC
The Joint Commission

Matthew Kayl, MBA, BSN, RN
Division Director, Perioperative Services, CHI Health Service Center, Omaha, NE

Clinton Anderson
University of Colorado Health, Manager of Safety and Environment of Care

Sue Czajkowski
Regional Vice President, Enterprise Northeast Owens & Minor

Handouts: Risk Assessment Tool; Clinical Checklists; After-Event Review; IHI Hospital Preparedness Checklist for COVID 19 Surge.