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Ideas That Work: Create Memorable Opioid Safety Education
Practical pearls from your colleagues
Publish Date: November 11, 2022   |  Tags:   Ideas That Work Patient Experience Pain Management Patient Safety
SCREENSHOT Lavinia K. Chong, M.D. Aesthetic & Plastic Surgery created an in-house educational video that includes a description of the signs and symptoms of an opioid emergency.   |   Lavinia K. Chong, M.D. Aesthetic & Plastic Surgery

A lot of information is presented to patients during the pre-op visit, and it’s nearly impossible for them to retain everything they learn. However, one thing you don’t want to fall through the cracks is information on the risks associated with narcotic painkillers and the signs and symptoms that an opioid emergency may be in play. That’s why Lavinia Chong, MD, FACS, a board-certified plastic surgeon for Lavinia K. Chong, M.D. Aesthetic & Plastic Surgery in Newport Beach, Calif., shows her patients a short (under three minutes) educational video on safe opioid use, the signs and symptoms of an opioid emergency and the role Narcan can play in reversing an overdose as part of their preoperative appointment. The video was created in-house by Erika Terzani, the facility’s patient concierge, using iMovie and Audacity, a program that paired images with audio recording, along with stock images and a prewritten script.

Ms. Terzani says the timing of the pre-op showing helps because patients are already in a hyper-focused environment and understanding the content — information that is easily digestible in video form — is of the utmost importance to them. To ensure the quality and authenticity of the information, the video cites several reputable organizations.

“We reference the World Health Organization, the Centers for Disease Control and Prevention, the American Medical Association and the California State Legislature to enhance the patient’s perception of authenticity,” says Ms. Terzani. “It is important for patients to understand where the information is coming from. Most importantly, we tried to keep the imagery simple and easy to digest and stay focused on, so that patients take away how to recognize when there is a problem.” OSM