Make an Impact With Small Moves
Improvements in both workflow and staff attitudes are part of a leader’s responsibilities, but your interventions in these areas don’t need to be major to make...
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By: Outpatient Surgery Editors
Published: 8/7/2013
WHAT GETS MEASURED GETS DONE
Improve Your First-Case Start Times
We publish our daily on-time first-case starts and the reason for delays in an area that all staff and physicians can see, including a Pareto chart that lists the reasons for the delay. It has totally created a culture of being on time.
Lynette Wilkos-Prostran
Weiss Memorial Hospital
Chicago, Ill.
[email protected]
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