Ideas That Work: Human Resources

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How to Deal With Call-Offs


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staff coverage COVERAGE When staff call off, leave it up to them to find a replacement.

HUMAN RESOURCES
How to Deal With Call-Offs

Call-offs are inevitable, but when they occur, it costs money and time to get the shift covered. It can cause chaos in the OR schedule, too. We have a policy that if staff get their own shift covered, we'll consider it a trade instead of a call-off. This lets the schedule proceed and saves time in attempting to cover the shift. Staff like that it doesn't count against them in the attendance policy.

Traci Sheipline, RN
Wooster (Ohio) Ambulatory Surgery Center
[email protected]

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