Quality Intelligence (QI) from CTQ
The industry's first patient-driven issue resolution module can help you quickly identify and act upon patient complaints and concerns. Tied directly to CTQ's EdgeSurvey and provided to all EdgeSurvey clients at no additional cost, QI provides online patient feedback directly to facilities within days of surgical or diagnostic events. QI has its own on-demand reporting that illustrates action taken on patient issues. Each issue is categorized and prioritized, and patient follow up can be assigned to specific employees to ensure appropriate accountability. www.ctqsolutions.com

Medibis Query from Genascis Query, an add-on module for users of Genascis's existing Web-based Medibis Analytics software, is especially useful for multiple-ASC enterprises because it works across all facilities and IT boundaries, says the company. For example, a manager of 15 ASCs can pull a daily list of procedures, or any other operational facts, performed in each facility even if they use different medical systems. Far more than a reporting tool, says Genascis, Query extracts highly specific and relevant underlying data details from the multiple analytical dimensions of Medibis Analytics. www.genascis.com

TrayMaker Tracking System from Healthcare Training Systems
This instrument tracking system also trains and educates central sterile staff. As staff reprocess devices, a video icon appears on a panel next to the instrument tray list, which they can click to review manufacturer's cleaning and assembly instructions. Also included in the system are annual sterile processing competencies, sterilization logs, BI records and the ability to track loaner instruments from receipt through return. $40,000 to $85,000, www.healthcaretrainingsystems.com

SpaceTRAX plus RFID from InnerSpace
Developed as a way to reduce the financial burden that comes with clinical inventory management, this inventory control software system increases charge capture, reduces excess inventory and increases inventory turns, says the company. Great for high-dollar orthopedic implants, InnerSpace's embedded RFID technology automatically tracks clinical supply activity and seamlessly links supplies to physicians, patients and procedures. Customized SpaceTRAX reports let you keep daily tabs on your RFID inventory. Storage carts can be configured in a number of shelf or storage tray arrangements. www.stanleyinnerspace.com

GasCoder.com from Richard O'Leary, MD
An anesthesiologist in San Jose, Calif., developed this Apple iPhone application for anesthesia providers. The program, available on the Apple iTunes App Store, looks up CPT and ASA (CPT anesthesia) codes as well as base unit values for all procedures in the 2009 CPT book. The purchase price entitles you to receive free updates to the GasCoder program and the CPT and Crosswalk databases through Dec. 31, 2009. Code updates for 2010 are scheduled to be available by January 2010 at a reduced price for GasCoder program owners. $149 with discounts available for orders of 20 or more, www.gascoder.com

SourcePlus Passport from SourceMedical
Created by Medical Web Technologies, this online solution lets patients submit their complete medical background to you before their procedures, turning lengthy pre-op phone interviews into short calls to verify patients' information. The result: better patient satisfaction, greater staff productivity and documentation that is legible, uniform and complete, says the company. SourcePlus Passport also presents patients with information that helps your facility meet CMS' Conditions for Coverage. $1,000 implementation and training fee; transaction fees are as low as $2, www.sourcemed.net

SourcePlus AutoPost from SourceMedical
This payment posting tool lets you automatically post payments and adjustments received from primary and secondary payers in the HIPAA-compliant 835 electronic transaction file format. The module performs multiple layers of matching and conflict checking to ensure payments are applied to the correct accounts, dates of service and procedures. A reconciliation process helps identify any payments that must be posted manually. $1,300 implementation fee; $125 per month, www.sourcemed.net

SIS Trax Tissue Manager from Surgical Information Systems
This tissue tracking tool uses a Web-based dashboard to manage tissue from receipt to implantation or final disposal, says the company. SIS Trax helps standardize your processes for acquiring, receiving, storing and allocating tissues. A customizable dashboard lets you view, filter and sort tissue inventory and tissue status (available, allocated to a procedure or unavailable). You can customize color-coded and visual alerts to match manufacturer recommendations and facility policy. www.sisfirst.com

Vitrea Web from Vital Images
Improve your pre-procedural and pre-op planning as well as your post-op follow up with Vitrea Web, an easy-to-use Web-based application that provides online access to Vital Images' advanced clinical applications. With Vitrea Web, you'll enjoy the same capabilities of a standalone workstation — review, analyze and communicate findings — from any PC. www.vitalimages.com