Please read the following to learn more about our data collection policies and practices.
How Information is Collected
Information You Voluntarily Provide
We may collect information from you in several different areas on the Services, for various purposes including but not limited to those described below. In most cases we will only obtain personally identifiable information if you voluntarily provide it to us on our Services. For example, you would provide personal information to us if you complete any of the following on our Services: apply for membership in AORN, register to attend a conference or other event, make a purchase in our online store, register for emails from AORN, make a donation to the AORN Foundation, submit an inquiry to us, participate in our online forums, or if you otherwise submit personal information to us on our Services. If you log in to our Services, including our Applications, you may be asked to provide your email address or member ID and password. Although we discourage our users from posting personally identifiable information in our online forum or in any other manner visible to the public, if you provide any personal information in your postings on our Services, that information will be in our possession as well (although we do not typically harvest and analyze the content of postings). If your company has registered you for membership in AORN, your information may be added to our database as part of that registration, even if you have not visited our Services. If you have been registered by your company, please keep in mind that you may opt-out of communications as described under "Choices Regarding Your Information" below.
We also automatically collect certain anonymous information as described below when you visit our Services. In some cases we may combine personally identifiable information with anonymous information in order to create aggregate information about groups of individuals who use our Services. We may also combine information we have collected from you off-line (such as information you have sent us by postal mail or provided to us in person at an event) with the personal information or anonymous information we have collected from you online.
IP Addresses, Click-stream, and Mobile Device Data
We may collect IP addresses, click-stream data, length of session, and other information related to your use of our Services for purposes of system administration, to improve the Services, to report aggregate information to our advertisers and sponsors, and/or other internal uses related to the Services. An IP address is a number that is automatically assigned to your computer whenever you access the Internet. Our computers identify your computer by its IP address. When you request pages from the Services, our computers log your IP address. Click-stream data is information collected when you visit different pages on our Services. Click-stream data may include information such as the page served, the time, the source of the request, the type of browser, the preceding page view, and other non-personal information. This data helps us analyze how visitors arrive at the Services, what type of content is most popular, and other information about usage of our Services. When you use our Applications, we may collect the ID of your mobile device, the time and date on which you log in or access our Applications, and the actions you take within our Applications.
Cookies and Similar Technologies
Types of Information Collected
We collect personally-identifiable information from users of our Services as needed to facilitate the delivery of information, products and/or services you request, purchases you make, or the donation of funds to the AORN Foundation. For example, we may require users, donors and/or customers to provide their name, email address, mailing address, phone number and credit card number (if a purchase is made), in order to process a membership application, conference registration, provide materials or information requested, participate in a sweepstakes or other promotion, register for our email lists or newsletters, or for other purposes related to our Services or the business of AORN. If you register for continuing education credits through Pfiiedler Enterprises, we will collect certain identifiable information from you which may include your name, state, and professional license number. We may also collect non-personally identifiable information (which alone cannot be used to identify you), as described further below.
Disclosure of Information
When you join AORN as a member, your information may be shared as follows:
AORN members are automatically granted affiliate membership status with the American Nursing Association ("ANA"). Accordingly, we will provide your name, mailing address, job title, company, and AORN member number to the ANA so it can process your ANA membership. If you wish to opt-out of ANA membership, you can do so on your membership application.
If you are a member of an AORN chapter, your email address and other membership information disclosed to AORN will be provided to the applicable chapter. Although AORN has requested that the chapters only use members’ personal information in accordance with AORN’s chapter accountability standards, AORN does not directly control or supervise the chapters, and it is therefore possible that a chapter may use or disclose your information in a manner incompatible with AORN’s requirements, including sharing your information with third parties unknown to AORN. If you wish to stop receiving communications from a chapter, or if you wish to change your chapter, please contact firstname.lastname@example.org or call AORN Customer Service at (800) 755-2676.
If your state has a state council, your information may be shared with the state council, either by AORN or by your AORN chapter.
If you choose to purchase a companion membership from APSNA, AORN will share your name, email address, and other membership information with APSNA.
If you register for ORNurseLink.org, your name, address, title, employer, your actions when using the ORNurseLink service, and other profile information (including any photos you may choose to add to your profile) will be added to the ORNurseLink Member Directory, and will be visible to and searchable by other users of ORNurseLink. In addition, any information you post in the forums, or any other actions you take on the ORNurseLink service (such as "friending" another user or participating in a discussion thread) will be visible to all users of the ORNurseLink service and may be visible to the public.
For customers obtaining continuing education credits through Pfiedler Enterprises, we may share aggregated data about continuing education recipients with continuing education accrediting bodies.
The information we collect on our Services is part of our normal business records, and in the event that we undergo a business transition (such as a merger, acquisition, or sale of our assets), our member and customer information, and other personally identifiable information collected on or through our Services will, in most instances, be part of the assets transferred.
How Information is Used
We use personally-identifiable information collected on our Services to provide the products, services or information you have requested on our Services or for certain Applications, to enable you to access content you may have purchased through our online stores or elsewhere on our Services (or to notify you that a new version or additional content you have purchased is available), to statistically analyze usage of our Services, to better understand our audiences and to customize our Services and offerings accordingly, for our general marketing or business purposes, and for other purposes as described below. Your information is used for the specific purpose it was provided (for example to process your membership application, fulfill your order, register you for a conference, subscribe you to an email newsletter you have selected, or otherwise respond to your requests on our Services) but we also may use information for AORN’s general marketing purposes and to offer member benefits and products to our members, customers or visitors who are likely to be interested in them. We may use your information to contact you regarding your membership, issues with a transaction, and to provide further information about AORN, special offers, or other matters in which we believe you would be interested.
You may subscribe to email or newsletter lists in various areas of our Services, and in some cases you will be subscribed to email lists based on other activities (for example if you join AORN as a member, you will be subscribed to our membership email list). If you consent to receive texts from us, your wireless carrier may impose a charge on incoming texts. Please check with your wireless carrier for details. If you later choose to opt-out of receiving text messages, please contact email@example.com or call AORN Customer Service at (800) 755-2676.
When you register for a conference or other AORN event on our Services, the information you provide will be used for all purposes related to that event or conference. For example, your name, job title, your company name, or other information may be included in the list of conference attendees (including in any mobile application or other digital publication related to the event), your name and email address or mailing address may be shared with event sponsors or exhibitors who wish to notify you about event activities, or to provide other information about their products and services or information otherwise related to the event. You will automatically be opted-in to receive offers related to the event for which you have registered, whether from AORN, event sponsors, or others. You may opt out of receiving event-related marketing communications by updating your communication preferences at www.aorn.org (log in to AORN.org, click on "Update My Profile" and then click on "Communications Options").
If you click on one of the links to donate to the AORN Foundation, you will be directed to the AORN Foundation’s section of our Site, where you may enter your personal information, payment information and other details in order to make your donation. Please note that you are providing this information directly to the AORN Foundation in order to process your donation, however your contact information is being provided directly to AORN as well.
Choices Regarding Your Information
We reserve the right to disclose personally-identifiable information in the good faith belief that we are required to do so by law, or that doing so is reasonably necessary to comply with legal process, respond to any claims, or to protect the rights, property, or personal safety of our Company, any user of our Services, our affiliates, their employees, Site or Application users, or the public. Information collected through our Services, including personally-identifiable information, may be disclosed as part of, or during negotiations of, any merger, sale of company assets or acquisition.
In accordance with California state law, residents of California may obtain a list of the kinds of personally-identifiable information we have disclosed to third parties for direct marketing purposes during the preceding calendar year, and the names and addresses of all third parties that received such information from us for direct marketing purposes during the preceding calendar year, by writing to us at the address below.
We have implemented reasonable security measures to safeguard the personally-identifiable information you provide us. However, please keep in mind that "perfect security" does not exist on the Internet, and accordingly we cannot provide any guarantee that your information will remain secure. We use several methods to transmit information submitted by our members, customers, and visitors online. Transactions on our Services are primarily protected by secure socket layer (SSL) encryption software, however we may use other technologies to protect your information in the future.
Third Party Websites and Collection
Privacy of Minors
Our Services are not intended for use by minors. We do not knowingly collect personally-identifiable information from children under the age of 18. If we learn that a child has provided us with personal information, we will delete the child’s personal information (except as may be necessary for legal compliance) and remove the child from any mailing lists.
Release and Limitation of Liability
By providing us with any personally-identifiable information, you expressly and unconditionally release and hold harmless AORN, the AORN Foundation, each of their related companies and their respective shareholders, owners, members, directors, officers, employees and agents (collectively, the "Releasees") from any and all liability for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personally-identifiable information. In addition, while we take reasonable steps to prevent third party companies from making unauthorized use of your personal information, we cannot be held be held liable for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personally-identifiable information by those third parties.
Notification of Changes
Correcting and Updating Information
If your personally-identifiable information changes, please promptly log in to AORN.org and update your profile online. If you are not able to do so, please send an email to firstname.lastname@example.org with any changes, or to inform us if you would like us to delete your information from our records.
Contact Information for Questions