Celebrating Nurses’ Monumental Impact
There is a myriad of ways to participate in National Nurses Week, which is celebrated May 6-12, from honoring your staff RNs with a gift or event to taking steps to let...
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By: Leslie Mattson
Published: 3/31/2015
Ever stop and wonder how important your front desk staff are to your facility? They are the gatekeepers and the traffic cops who greet not only patients but also the unannounced surveyors and the reps without appointments. They answer phone calls, collect co-pays and check your patients in with a smile. They are the face of your facility. Here's how you can help them continue to do a great job.
Hopefully, you have a rock star at your facility in the post. Have them help you review your front desk processes, and thank them for doing a great job.
There is a myriad of ways to participate in National Nurses Week, which is celebrated May 6-12, from honoring your staff RNs with a gift or event to taking steps to let...
Your team looks to you for guidance, especially during times of change or turmoil. As a leader, you need to maintain the lines of communication and practice an open-door...
The puzzle of superior surface disinfection is never solved....