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BUILDING A BRAND Chris Malone of Fidelum Partners in Newtown Square, Pa., and author of "The Human Brand," said patients react positively to warmth and competence. |
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ALL SMILES Fran Daley, RN, CNOR, wound down in the exhibit hall after lending her expertise during a preconference workshop dedicated to solving tough staffing challenges. |
THE HUMAN SPIRIT People told former NFL special teams star Kevin Reilly that he wouldn't ever tie his own tie again after his left arm was amputated. Luckily, he didn't listen. |
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BEST OF THE BEST The winners of this year's OR Excellence awards were recognized during a celebratory luncheon. |
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CROWD PLEASER David Taylor, RN, MSN, CNOR, director of the cardiovascular ORs at Methodist Hospital in San Antonio, Texas, discussed the need for improved perioperative leadership. |
FEEDBACK ENCOURAGED Mary Radke, RN, manager of the Dakota Eye Surgery Center in Bismarck, N.D., shared her insights during one of the general sessions. |
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CONFERENCE CONNECTION Melody Clarke, RN, BSN, CASC, vice president of clinical services at Surgical Investors and Advisors in Hampton, Ga., chatted with Dustin Derosier at the GOJO booth. |
COCKTAIL PARTY Erica Natal, BSN, MHA, MBA, director of clinical services at Rockford (Ill.) Gastroenterology Associates, sampled a martini in the exhibit hall. |
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POWERFUL MESSAGE Kevin Reilly signed autographs after his inspirational presentation on the power of the human spirit. |
IDEAS THAT WORK Leslie Mattson, RN, BSHM, a healthcare consultant at ALM Surgical Solutions in Macon, Ga., shared 50 practical and creative surgical workarounds. |
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CLOSING REMARKS Kenneth Rothfield, MD, MBA, CPE, system vice president and chief medical officer at Saint Vincent's Healthcare in Jacksonville, Fla., ended the conference on a high note with his powerful discussion about the lessons learned from the Joan Rivers tragedy. |
FAST FRIENDS (left to right) Dawn Dormitorio, BS, CNOR, director of surgical services at the Surgical Center of DuPage Medical in Lombard, Ill., Angela Beaumont, surgical technologist and materials manager at Hoffman Estates (Ill.) Surgery Center, and Annamarie York, MBA, administrator and director of nursing at Hoffman Estates Surgery Center. |
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POINT TAKEN Ralph Dizzine and Sarah Smitney of Conformis chat with Lindsey Wharton, ADN (left), and Renee Gibb, RN, ADN, of the Lake Tahoe Surgery Center in Zephyr Cove, Nev. |
LISTENING IN Collin Metz of De Soutter Medical connected with Allana Coleman, BSN, nurse manager at the Baylor Scott and White Hospital in Waco, Texas. |