Six Surface Disinfection Concepts
The puzzle of superior surface disinfection is never solved....
This website uses cookies. to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. By clicking “Accept & Close”, you consent to our use of cookies. Read our Privacy Policy to learn more.
By: Outpatient Surgery Editors
Published: 11/14/2019
Our facility’s satisfaction surveys revealed low scores and negative comments in reference to the quality of our communication with patients and their family members. Loved ones weren’t being kept up to speed about what was going on in the OR, surgeons couldn’t find them when they needed to give updates and patients weren’t always getting the after-care information they needed. That’s why we hired a patient advocate to bridge the communication gap between providers and patients. Rebecca Chavez greets patients when they arrive and stays in constant communication with families while their loved ones are in surgery. She has an amazing memory and personality; she addresses every patient and family member by name and makes personal connections with everyone she meets. While nurses focus on patient care, she keeps family members calm, informed and updated about what’s going on. Ms. Chavez reassures patients and family members by saying, Surgeons will take of procedures. I’m here to take care of you.
Brittney Williams, RN
Baylor Scott and White Medical Center Sunnyvale
Sunnyvale, Texas
[email protected]
The puzzle of superior surface disinfection is never solved....
Boston Children’s Hospital is renowned for its exemplary care on many fronts, including surgery....
Manual cleaning done properly is effective for eradicating microorganisms....