Confront Difficult Conversations Head On
Transitioning from a perioperative nurse to a leadership role in an Ambulatory Surgery Center (ASC) presented me with numerous challenges, but none were as daunting...
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By: Outpatient Surgery Editors
Published: 9/11/2019
Before critical procedures like our high-volume thyroidectomies, we gather a multidisciplinary team to play a game of "What Could Go Wrong?" in which we discuss what we'd do if worst case scenarios ever came to pass. We set a time limit of 20 minutes for generating potential "failure modes" — what we call anything and everything that could go wrong, from receiving an incomplete patient history to unexpected complications with the surgery — from each staff member. We rate these scenarios a on a scale of 1 to 10, with 1 being something that's "very unlikely to occur" and 10 being something that's "very likely to occur."
If you want to incorporate What-Could-Go-Wrong brainstorming sessions at your facility, here are a few ground rules you should follow:
Suzi Walton, CASC
Ohio Surgery Center
Columbus, Ohio
[email protected]
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