Confront Difficult Conversations Head On
Transitioning from a perioperative nurse to a leadership role in an Ambulatory Surgery Center (ASC) presented me with numerous challenges, but none were as daunting...
This website uses cookies. to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. By clicking “Accept & Close”, you consent to our use of cookies. Read our Privacy Policy to learn more.
By: Outpatient Surgery Editors
Published: 10/7/2020
Patients often sit nervously in the reception area as they wait to hear their name loudly called when it's time to get prepped for surgery. To take some of the stress out of the nerve-racking time, we mapped and labeled each chair in our facility's atrium. When patients check in, the front desk worker notes in their file where they're sitting. That way, when it's time to bring patients back for surgery, nurses can go right up to them, quietly introduce themselves and walk them back to the pre-op area. The personal greetings set the tone for a positive and caring experience with us.
Bill Willis, RN
Vance Thompson Vision
Sioux Falls, S.D.
[email protected]
Transitioning from a perioperative nurse to a leadership role in an Ambulatory Surgery Center (ASC) presented me with numerous challenges, but none were as daunting...
Welcome to A Day in the Life of an Administrator, our online column, where we sat down with Cynthia Wiersema, director of nursing at NANI Vascular in Fort Wayne, Ind...
Each of your staff members has a unique personality....