July 5, 2023

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THIS WEEK'S ARTICLES

Breaking Down Endoscope Reprocessing

The Power of Expanding Your GI Service Line

Learn How Technology Helps Improve Safety in the GI Space - Sponsored Content

Designing a New GI Center?

A More Holistic, Whole-Person View of GI

 

Breaking Down Endoscope Reprocessing

To avoid confusion surrounding meticulous and lengthy IFUs, try these six steps.

SPDendoscopesNorthwell Health
WHERE TO START? Needless to say, endoscopes are complex instruments that are difficult to clean, so following their IFUs is crucial.

How do well-meaning sterile processing professionals make sense of and track the myriad complex steps in a typical endoscope manufacturer’s IFUs? They do so by breaking the processes down into six major chunks that naturally separate, according to Katharine Hoffman, MPH, CIC, NCMA, LSSGB, and Chrystia Johnson, MSHS, MLS(AMT), CIC, LSSYB, infection prevention community health program manager and director of infection prevention/quality division, respectively, of JPS Health Network in Fort Worth, Texas.

Here are Ms. Hoffman and Ms. Johnson’s six major focus areas:

Point-of-use treatment. Determine requirements for initial precleaning at the point of use. Endoscope channels must be flushed prior to transport to the reprocessing area.

Cleaning. This step removes soil, contamination and potential bioburden but does not kill microorganisms that may be on or inside the endoscope.

High-level disinfection (HLD) or sterilization. Check the IFU to see if the endoscope is compatible with HLD and/or sterilization. While sterilization is the preferred method for reprocessing, some IFUs provide only guidance for HLD if the device cannot undergo sterilization.

Device reprocessing. Automated endoscope reprocessors can be utilized for HLD, but first confirm that the endoscope is compatible with these devices and supports HLD solutions. If only manual reprocessing is supported by the manufacturer, ensure the linear process steps can be accomplished. For endoscopes that require or can undergo sterilization, review the IFU to determine the compatible sterilization method.

Transport requirements. Consult the IFU of the endoscope to determine specific transportation requirements. It is also important to review the IFU of the transport bin or container for its own proper cleaning and disinfection methods.

Storage requirements. Carefully check the IFU to ensure the device is stored in a manner that prevents damage, contamination and water retention.

Ms. Hoffman and Ms. Johnson say that by focusing on these areas and the tiny steps within each, endoscope reprocessing should become much more manageable for your staff.

The Power of Expanding Your GI Service Line

Is your center leaving money on the table?

AhmedShakeel Ahmed
ADDITIONAL OPTIONS Dr. Shakeel Ahmed says centers might be missing profit-generating opportunities if they aren’t offering a variety of ASC-safe GI procedures.

Ambulatory surgery centers (ASCs) can be odd beasts, acknowledges Shakeel Ahmed, MD, who owns a cluster of them in the Midwest.

On one hand, there is always an interest to adopt the shiny new objects in the industry, which these days are total joint replacements and spine surgeries. At the same time, there is generally a reluctance to broaden the horizons of an existing GI service line beyond colonoscopies and esophagogastroduodenoscopies (EGDs or “upper endoscopies,”) even though there are numerous additional GI procedures that can not only be safely but also profitably performed and reimbursed at ASCs.

Those GI line expansion opportunities include simple endoscopic retrograde cholangiopancreatography, endoscopic ultrasound, BARRX and hemorrhoid ablation, endoscopic gastric balloons and spinal implant placement. “These additions are essentially sitting right under your nose and might be easier to add than more fashionable new procedures in other specialties,” says Dr. Ahmed. “They might be more profitable as well, as they often require less equipment and a smaller OR team.”

If you are considering an expansion of the GI service line at your center, Dr. Ahmed offers three suggestions:

Cast a wide net for providers and patients. Looking beyond your immediate neighborhood can net you both. “You don’t need to stick to your local health system when looking for surgeons or stay within your immediate zip code while seeking out patients,” explains Dr. Ahmed.

Think beyond the box. If you can’t find new specialists, encourage the physicians who perform EGDs and colonoscopies at your facility to attend seminars and take educational courses that allow them to do additional procedures, such as gastric balloons.

Adopt a creative and entrepreneurial mindset. This can be difficult in health care, especially when your center’s status quo may already be profitable.

“Outpatient GI centers will always be profitable just with colonoscopies and upper endoscopies, but there’s so much more,” says Dr. Ahmed. “The new procedures ripe for the outpatient arena aren’t experimental surgeries. They’re all established and approved procedures with rock-solid indications. The sky’s the limit once you start thinking along these lines.”

Dr. Ahmed urges GI facility owners to not overlook the idea of expanding their existing GI service lines. “I’ll take the revenues generated by an EGD over a new, more complicated procedure with a list of potential complications anytime,” he says.

For more insight from Dr. Ahmed, read his full May 2023 cover story here.

 

Learn How Technology Helps Improve Safety in the GI Space
Sponsored Content

Plus, Your Staff’s Efficiency and Turnaround Time Can Be Improved With Technology.

neptuneStryker

Healthcare professionals in the GI space are busy. But even with the current boom of colonoscopies, efficiency and safety are paramount. However, changing a canister during a procedure is labor intensive and presents the possibility for accidents.

Connie Hall, RN, is a certified gastroenterology nurse at a facility that performs hundreds of colonoscopies per month.1 For most of her career, Hall used wall canisters that occasionally had to be changed multiple times during a procedure. However, she knew there had to be a more efficient way to work than manually changing canisters and searching through GI waste for lost polyps.

When Hall was on the design team for her new facility, it adopted Stryker’s Neptune Waste Management System. Facilities that use a constantly closed waste management system with integrated specimen collection like the new Neptune S system eliminate the need to empty canisters during a procedure and reduce the possibility of splashes, spills and lost polyps.**

With at least 1,000 patients waiting to be scheduled for a colonoscopy, Hall says the facility she works at keeps track of staff utilization for efficiency. Stryker’s Neptune has also helped with quicker procedure turnaround time. “We need more doctors, space, nurses, and Neptunes,” she states.

While switching to a closed waste management system has made a difference for Hall and her colleagues, unfortunately not many people in the GI space are aware of the options. “When nurses see what we have, they think it’s great and are amazed they don’t have to be exposed to the waste,” Hall says. She believes having technology like the Neptune System helps with staff retention.

In addition to improved efficiency and staff retention, Hall says the reduced exposure to hazardous waste is another key difference from a traditional canister system. By adopting a closed waste management system, facilities can help boost their reputation because safety is made a priority.

“Safety is a bigger commitment than it’s ever been in healthcare,” Hall concludes.

Help protect yourself and fellow staff from splashes and spills that can happen under the current standard of GI care. Join Stryker on our Journey to Zero* exposure at safeor.com.

Notes:
*Zero splash and spills, zero airborne contaminants, zero smoke, zero retained surgical sponges, zero blind spots, zero trips and falls, zero drug diversion, zero maternal harm, zero lost polyps, zero exposure, and zero doubt messages are not guarantees and are aspirational in nature.
**Polyps 2 mm or larger

References:
1. This is a paid interview with a Stryker nurse consultant, conducted March 22, 2023, on behalf of Stryker.

 

Designing a New GI Center?

Here are four tips that can enhance efficiency and the patient experience.

Looking to design and build a state-of-the-art GI center? Here are four tips from Sean McCallister, administrator of the outpatient surgery and gastroenterology centers at Saltzer Health’s Ten Mile Medical Campus in Meridian, Idaho, which opened its doors in 2021.

Make it warm and inviting. “Today’s healthcare facilities don’t need to look or feel like the sterile, boring and cold institutions of yesteryear,” says Mr. McCallister. “Our center’s color palette is vibrant, intentionally unique and intended to provide a cheerful, relaxing, comfortable and contemporary experience for patients and providers.” The center’s large lobby is a prime example. “It’s a welcoming and quiet space for patients, family members and friends that boasts creature comforts such as quality furnishings, a refreshment bar and a flat-screen TV,” says Mr. McCallister.

Pay attention to the layout. “Our center’s basic rectangular layout is devoid of confusing corridors to navigate and designed to optimize patient flow,” says Mr. McCallister. The lobby is located near the pre- and post-procedure area, which houses 15 bays. Each bay is 115 square feet and designed for both preparing patients for procedures and for their recovery afterward. “This multipurpose design provides patients with a calming sense of familiarity throughout their stay and leads to increased staff efficiency,” he says.

Prioritize patient care. The facility’s clinical space is divided into four 230-square-foot procedure rooms. “Capital equipment needs are expensive, so to maintain fiscal stewardship we fully outfitted two of the procedure rooms — and eight of the 15 pre-/post-procedure bays — with carbon dioxide insufflation devices, endoscope towers and full anesthesia workspaces,” says Mr. McCallister.

Add storage. Include enough space to store supplies and equipment in your design. “We made sure to include additional storage rooms, placed permanent shelving units strategically throughout the facility and bought several mobile carts in which we can stash instruments and supplies,” says Mr. McCallister.

 

A More Holistic, Whole-Person View of GI

Expanding patient access and the range of disciplines involved could lead to better outcomes and more business.

The American College of Gastroenterology (ACG) and American Gastroenterological Association (AGA) have endorsed and strategically invested in a company that works with employers, insurers, health systems and GI practices to promote a “whole-person, evidence-based, multidisciplinary hybrid collaborative digestive care model.”

The idea is to expand access to digestive care through a “high-touch virtual care delivery model” that proponents believe will better treat the millions of Americans suffering with chronic GI diseases. The potential impact for multispecialty ASCs and GI centers is clear: If more patients can access more holistic GI care, more patients will be identified for GI procedures and surgeries at their facilities.

The company behind the model, Oshi Health, notes that digestive health issues affect one in four working-age adults in the U.S., but millions more remain undiagnosed, leading to indirect, difficult-to-measure macroeconomic costs such as reduced workplace productivity and avoidable emergency services.

Both ACG and AGA believe in the efficacy of a whole-person, multidisciplinary GI care model that includes dietary changes, psychological interventions and behavioral health support in order to better mitigate symptoms. A prospective clinical trial to evaluate this integrated approach, conducted in partnership with a national health plan, involved 332 patients diagnosed with inflammatory bowel disease, irritable bowel syndrome, functional gastrointestinal disorders and other undiagnosed issues.

Eighty percent of the patients remained engaged in a nine-month program that offered virtual multidisciplinary care from gastroenterologists, advanced practice providers, GI registered dietitians, GI-specialized psychologists and health coaches. Care plans were continuously informed and refined using a data-driven approach that tracked validated patient-reported outcomes and dietary monitoring, with health coaches providing patient-tailored support for behavioral change, goal setting and care plan adherence. Patients averaged more than 10 visits with the various clinicians and also had access to 24/7 chat messaging from care coordinators and health coaches, averaging one message exchange per day.

The results were impressive, as 98% reported satisfaction with the virtual multidisciplinary care program, 89% reported improved quality of life and 92% reported symptom improvement. The patients reported 1.3 fewer missed workdays per month and demonstrated lower healthcare utilization, including a 64% reduction in GI-related emergency department visits. A third party, comparing healthcare costs between patients in the study and propensity-matched controls, found reduced GI-related costs of $6,724 per patient and reduced all-cause healthcare costs of $10,292 per patient after six months in the program.

The cost savings involved are potentially game-changing. The evidence-based whole-person protocols used in the trial and going forward are clinically validated and recommended by ACG and AGA, but rarely implemented in practice due to reimbursement and access challenges. Additionally, because GI-specialized dietitians and behavioral health providers are in short supply due to lack of reimbursement, ACG and AGA believe smaller practices would benefit from partnering with companies like Oshi Health, whose team of specialized providers can deliver high-frequency virtual telehealth visits.

Sameer Berry, MD, MBA, a practicing community gastroenterologist who was the study’s principal investigator and is Oshi Health’s chief medical officer, says GI care delivery has only seen small, incremental improvements over numerous decades, with many patients suffering as a result. “The structure of today’s healthcare system has created significant challenges for practicing gastroenterologists,” he says, citing reimbursement, operating costs and unmet patient expectations for between-visit care. “This model is not sustainable for the wellbeing of our specialty. We now have an opportunity to broaden what has traditionally been considered standard GI care and radically transform subspeciality care for both patients and physicians.” OSM

 

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