Make an Impact With Small Moves
Improvements in both workflow and staff attitudes are part of a leader’s responsibilities, but your interventions in these areas don’t need to be major to make...
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By: Paula Watkins
Published: 3/18/2008
Here in the healthcare field, our central role in the maintenance of the human body sometimes leaves us overlooking the non-medical specialists who keep other things running. Most of the time we don't think about these folks. Then we wake to find, for instance, that the electricity went off and the alarm clock didn't. (The phone still works, though: that's our boss on the line, wondering where the heck we are.) In our defense, I'm sure that those working in non-medical occupations don't spend an inordinate amount of time thinking about the work that OR nurses do — that is, not until some part of their body falls off or quits working.
When you think about it, medical and non-medical specialists have a lot in common. With the assistance of my co-worker, Kathleen, and the wonderful crew at my Connecticut assignment, I came up with a few ideas on where you might find your facility's personnel in the yellow pages if they'd chosen another vocation.
Improvements in both workflow and staff attitudes are part of a leader’s responsibilities, but your interventions in these areas don’t need to be major to make...
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