A Planning Playbook for Opening a New Orthopedic ASC
The ASC market continues its rapid growth. In 2023, roughly 116 new ASCs opened in the U.S., many of which were orthopedic-specific in nature....
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By: Lisa Moschkau
Published: 3/18/2008
When you consider how many ORs besides yours that many of your surgeons operate in nowadays, it's easy to see why standardizing something as simple as how the surgical site is marked can be a real challenge. Some facilities ask surgeons to mark the site by signing their name, others by marking it with a "yes." Wouldn't it make sense to reduce the opportunity for mistakes by standardizing marking protocols? The hospitals and surgery centers in the St. Cloud, Minn., area came together to make certain that this important safety step is handled the same way every time.
Our Safety Society's Mission Statement |
To encourage and promote integrated, comprehensive safe patient care in the surgical environment in greater Minnesota through a transparent, collaborative multi-system approach. To disseminate consistent information and develop intercollegial, standards-based approaches to safe surgical patient care through shared policies and practices.
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Creating a safety society
Our idea was to create a safety society. The first call went to my facility's medical executive committee to make sure they were on board with my efforts. They were supportive from the start and provided me with a list of facilities frequented by our surgeons. Working off that list, I placed phone calls to each facility's OR manager, inviting her to a meeting to discuss standardized surgical site markings. We targeted clinical managers, not administrators, because we wanted individuals who worked on the front line and had the influence to enact change at their facilities.
The interest and turnout exceeded my expectations. We discussed the possibility of each facility using the same wrong-site surgery prevention protocol. Based on research, I proposed requiring surgeons to sign their initials to the correct site with verbal confirmation by the patient. The members discussed that potential and brought back the new system to their respective facilities.
Change is difficult, especially for surgeons with defined routines. To ease the transition in our facility, we sent letters to each surgeon, advising them of the impending change to the site-marking requirements. On the day of surgery, we posted staff managers in the OR corridor. They were there to baby-sit surgeons; literally putting markers in their hands before leading them to the patients they needed to mark. The managers worked for about a month to retrain the approximately 100 surgeons with whom we work.
Involving patients
We also realized that patients needed to be better educated about the importance of their roles in confirming the correct surgical sites. Our group decided to participate in a health fair at a local mall to discuss wrong-site surgery, among other surgical safety topics. Despite the fact that we're an unofficial organization with no solid member list or revenue from dues, we printed safety brochures and manned the booth with volunteers for two 12-hour shifts over two days.
That's an example of the commitment to our cause from a completely volunteer, grassroots force. Here are a few reasons for that dedication:
Standing room only
Our safety society continues to be a great success. I originally expected to meet as a group once or twice, but interest in our gatherings continued to grow through word of mouth. Today, our monthly meetings are packed with managers from 16 hospitals and surgery centers, including one die-hard who travels more than two hours to attend. Putting patient safety at the center of our group's vision bonds us. It's been a wonderfully rewarding experience.
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