Keep Connections With Colleagues on Your Radar
Spring is the season for conferences and live events, which can go a very long way toward revitalizing your outlook....
This website uses cookies. to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. By clicking “Accept & Close”, you consent to our use of cookies. Read our Privacy Policy to learn more.
By: OSD Staff
Published: 3/4/2015
Grateful Gifts
Make Patients Feel Extra Special
A couple small gestures can go a long way in terms of patient satisfaction. While sending thank-you notes home is one way to make them feel valued, take it a step further and hold a Patient Appreciation Day. After we received our highest patient satisfaction survey results ever last fall, we held a day dedicated to thanking our patients. We brought in gourmet banana bread from a local caterer, handed a loaf out to each adult patient and gave cookies to the little ones. Patients told us the small gifts made them feel extra special, and we were grateful for their generous feedback on our surveys.
Spring is the season for conferences and live events, which can go a very long way toward revitalizing your outlook....
The U.S. Food and Drug Administration (FDA) announced this week that its ongoing investigation of plastic syringes for potential failures has found that the use of...
People often rise to leadership positions due to the excellent quality of their work, but then may have a tough time letting go of that work in their new position....