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Ideas That Work: Take Good Care of Your Delivery Drivers
Publish Date: November 17, 2021   |  Tags:   Ideas That Work Workplace Culture
FUEL STOP The staff at Vance Thompson Vision leaves food and cold drinks for hardworking haulers.   |   Bill Willis

Are you are on a first-name basis with the men and women who bring important supplies and equipment to your facility on a weekly (or sometimes daily) basis? Bill Willis, RN, the ASC director at Vance Thompson Vision in Sioux Falls, S.D., knows his facility wouldn’t run as smoothly without these dedicated and dependable workers, so his staff leaves a variety of snacks and cold drinks near where they make their drop-offs. “We fill one cooler with water, sports drinks and soda, and another with popcorn, fruit and snack-sized candy,” says Mr. Willis. “It doesn’t take a lot of effort or expense, and drivers are appreciative of the gesture.”

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