Ideas That Work: Props From Peers

Our "Above and Beyond" program allows staff members to nominate their colleagues for recognition whenever they are seen upholding our facility's core values, which include always putting the patient first, being inclusive, not participating in gossip and being respectful when challenged — and graceful when wrong. Nominated employees are entered into weekly drawings for small prizes. Staff members also write the names and good deeds of deserving colleagues on small clouds that are hung on a prominent bulletin board for everyone to see, acknowledge and hopefully emulate.

Elizabeth Austin, BS, RN
AUA Surgical Center
Amarillo, Texas
[email protected]