Ideas That Work: Help Patients Get to Their Appointments

Patient Experience Ideas That Work

By: Outpatient Surgery Editors

Published: 9/19/2022

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Practical pearls from your colleagues


Intermountain Healthcare in Salt Lake City has contributed $20,000 to Valley Regional Transit to expand its Rides2Wellness Program, which helps people get to their medical appointments by providing free transportation. Rides2Wellness is a shared-ride system that is coordinated with various transportation providers in the community. This on-demand program picks individuals up from their homes and drops them at their appointments. The system also takes people to pre-op appointments and provides transportation to facilities on the day of surgery as long as patients request it in advance. OSM

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