We have a multi-step protocol to complete for each knee, hip and shoulder replacement patient before the day of surgery. This protocol includes making pre-op calls to conduct a health assessment, an in-person visit...
Staff who need to call a code blue during an emergent situation sometimes hesitate to ask for help. In our hospital, nurses are educated and encouraged to call a code as soon as the need arises. An educational program...
Reprocessing techs in our hospital who prepare instrument sets for sterilization use a seven-point checklist to ensure trays have been properly assembled. The checklist helps techs ensure instrument sets are loaded properly,...
Our facility's break room is very small, so we've posted a sign that says only six employees at a time can gather there during the pandemic. Numerous staff members are on break at once, though, so we spaced chairs...
Most patients are nervous before surgery, especially now when family members and loved ones are unable to wait with them due to COVID-19 restrictions. That's why we tap into the calming effects of aromatherapy. We hand out...
Patients who undergo surgery on their birthdays definitely deserve special treatment, so we make a point to scan the case schedule every morning to check if a patient is celebrating a life milestone. If they are, we surprise them...
Last year was obviously challenging for our surgery center. The staff was physically and emotionally exhausted from working in one of COVID-19's first national hot spots, and sorely needed the annual holiday dinner...
We send patients home with blue neck pillows made from memory foam for ergonomic support and personalized handwritten notes from their surgeons. Some patients have lengthy drives awaiting them after surgery,...
We purchased four rolling desks that are used in our pre-op/PACU area. Staff like the adjustable surface, which lets them sit or stand while working. Each desk has plenty of storage space and a shelf where staff often keep...
Patients were already a bit nervous when they would arrive for their endoscopies or colonoscopies, and we noticed that sitting in the waiting room watching the news would often stress them out more. We thought, why not get rid...
To help our surgeons find their patients quickly and easily in recovery, we hung a series of color-coded flags on the wall outside each bay. The series of flags are screwed into the wall, allowing us to flip one out as needed....
You can use ultrasound to identify landmarks and assist in the placement of an epidural, but it does not guarantee the catheter will end up in the epidural space. That's why loss-of-resistance training for the gold standard...
You're on mute." Yeah, I'm that guy on Microsoft Teams. You'd think that after nine months of remote meetings I'd remember to toggle on my mic when it's my turn to speak....
If you want to reduce foot traffic in operating rooms — traffic that can lead to increased surgical site infections, distractions, airflow disturbances and decreased efficiency — slide a Do Not Enter sign in laminated holders...
Hand hygiene has always been important, but COVID-19 has caused us all to refocus on doing it right. To make sure our staff is keeping up with this important task, we perform a fun exercise with Glo Germ, a lotion that glows...
To keep your entire staff abreast of the ever-changing guidelines and directives related to COVID-19, make sure the latest information is easily accessible to everyone. When the coronavirus started spreading quickly,...
Monthly one-on-one talks with each of my staff members gives them the chance to speak about any issues they have and talk openly about whatever subject they choose to discuss. The meetings are brief check-ins...
Leadership at our facility believes in hiring the best people possible — then letting them do their jobs. To make this happen, we don't employ traditional pecking orders or a typical hierarchical structure. Medical reps talk...
The PowerPoint deck displayed on one of the flat screen monitors in our lobby runs on a loop and includes answers to commonly asked patient questions and bios of staff and surgeons. The bios include traditional...
We invite patients and staff to recognize members of the team who demonstrate one of our medical center's core values — respect, teamwork, service, honesty — by submitting a card describing the good deed...