Make Trusted Connections and Keep Them
Leaders sometimes become isolated in their roles as they face a seemingly never-ending wave of daily obstacles and long-term challenges....
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By: Outpatient Surgery Editors
Published: 2/1/2025
As the leader, you may need to communicate bad news to your team as changes or situations occur. It can be cost cutting, policy changes or losing a staff member. No matter what it is, your obligation is to share the news, listen to all concerns and answer as many questions as possible to mitigate frustrations and anxiety. Sometimes there are no satisfying answers, but always communicate news to your team and reiterate that everyone’s cooperation is needed and appreciated. You are in this together, so take the time to share good news, too, when it happens and communicate team successes and positive changes. Good or bad, always communicate about changes quickly before the grapevine takes over and misconstrues what is actually happening.
A great leader knows how to share news of all kinds with their team.
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