Ideas Are Welcome, Shaming Is Not

There are two things that most team members dislike: belittlement when they make mistakes and leadership that isn’t open to ideas from the frontline. As a leader, it’s your job to use staff errors as teachable moments that could lead to improved processes, not as opportunities to take out your frustration on vulnerable, embarrassed employees. It’s also your role to create an environment where all team members feel safe and free to present their fresh ideas and potential innovations. By fostering conditions that create inclusive, supportive, inquisitive teams, your organization can gain an edge in the marketplace.

A great leader offers a safe space for ideation to create a culture of innovation.