Shine a Light on Your Team With Proper Recognition

Erosion of trust. Decreased productivity. Poor morale. Abysmal engagement. Even a revolving-door culture of turnover. These are only a handful of the side effects that can occur when leaders fall into a me-over-we mindset in terms of recognition. Staff deserve proper praise for their efforts. Great leaders understand the power of acknowledgment — individually or as a group — and give credit publicly where it is due. To maximize the effect of the recognition you dole out to staff, use power words and phrases such as “can-do attitude,” “unselfishly gives their time or energy,” “committed professional” and “strong ability to connect with patients in any situation.” Then, combine this general praise with specific examples: “For instance, Sabrina’s extra time with an anxious patient prevented rescheduling the procedure and led to one of the most detailed ‘Thank You’ cards our facility has ever received.”

A great leader shifts the focus away from themselves and gives their team proper recognition for their work.