We invite patients and staff to recognize members of the team who demonstrate one of our medical center's core values — respect, teamwork, service, honesty — by submitting a card describing the good deed...

The PowerPoint deck displayed on one of the flat screen monitors in our lobby runs on a loop and includes answers to commonly asked patient questions and bios of staff and surgeons. The bios include traditional...

Ah, Thanksgiving. Time for turkey, dressing and pumpkin pie. It's over the river and through the woods to grandmother's house we go — whether physically or virtually....

Warm blankets and warming devices are easy-to-apply interventions that prevent a patient's temperature from dipping below 36 ?C before, during and after surgery....

Bundled payment models work wonders for facilities that perform predictable, repeatable surgeries such as total joint replacements. In an industry where payment...

About seven years ago, we decided to transform some of our staff and patient spaces into "Zen dens" — areas that inspire calm and mindfulness. One of our nurses, Darlene Faust, RN, happened to have hidden...

Placing products at eye level in grocery stores and retail chains is a strategy used to increase sales. Tabitha Turner, RN, MSN, CNOR, CGRN, the driving force behind...

The new tabletop T-Edge 10 Autoclave boasts a 10-inch chamber size and 32-minute cycle times — the largest capacity and the fastest times of comparably sized units,...

I replace about a thousand knees a year and treat each one as a unique case when restoring the joint's normal range of motion and stability. Soft tissues guide me to how...

The use of deep monitored anesthesia care (MAC) during outpatient surgeries continues to increase, and for good reason. MAC eliminates the need for general...

Wrong-site surgeries occur approximately 40 times a week in facilities across the U.S. Surgical professionals must therefore ask themselves why these avoidable errors...

Here's a fun and effective way to make sure your facility's written policies are followed. First, create a series of cards that each contain a policy your staff needs to know,...

Increasing case volumes is the obvious way to infuse your facility with additional revenue. Looking at ways to improve efficiencies, limit waste and make smart...

The beauty of the price transparency model lies in its simplicity. You present all-in pricing for each procedure your surgery center offers, and patients pay the advertised...

Keeping surgical patients warm and their core body temperature above 36 ?C is not only critical to their comfort, but also their safety. Unplanned perioperative hypothermia...

You authored the world's bestselling primer Understanding Patient Safety. What's the single most important component of keeping patients safe?...

When the COVID-19 pandemic began, one of the first things we noticed was the negative shift in everyone's moods. We're both very upbeat people, so we brainstormed...

For surgical facility leaders, safety is everything. You meet rigorous quality and care standards, practice evidence-based medicine, use cutting-edge technology and adhere...

Think of patient satisfaction like a Yelp review. With technology and social media at everyone's fingertips, patients can easily look up how your facility and surgeons stack...

If you went out of your way to get recycling bins into your ORs, the last thing you want is for all your green efforts to go to waste when recyclables accidentally wind up getting...