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It's human nature to want to apologize. When we cut someone off in traffic, when we forget to follow up on an email, when we say something that we shouldn't have,...

After the grind of the interview process, it's exciting when you find a nurse who will be a great addition to your team. You're hoping the person will blend well with...

Every year, physicians perform millions of off-label epidural steroid injections (ESI) to treat neck and back pain — despite the risk of rare but serious and sometimes fatal...

You make every effort to ensure your patients’ comfort for the few hours that they pass through your facility, but what about your surgeons and staff? Like gladiators,...

We set out to walk the massive exhibit floor of the American Academy of Orthopaedic Surgeons (AAOS) conference, but we never got very far before a cool, new product...

Surgeons sometimes obsess over screen size, so fixated on a monitor's diagonal length that they overlook the 3 P's: positioning, proximity and pixels. Yes, size is...

Earlier this year, we performed a trigger finger and carpal tunnel surgery live on our Facebook page. The idea stemmed from a simple goal: We wanted to give our...

To remind the surgical team of the correct surgical site, we printed out stacks of "left" and "right" signs and laminated each one. In pre-op, we clip a sign to the patient's...

Ever cringe when you overhear your front desk receptionist answer a patient's question (complaint) with all the warmth and compassion of a cactus? You might want to try...

If you’re thinking of getting a Real ID or an enhanced ID when you renew your driver’s license, you’ll want to make your stay at the DMV as pleasant — and as short...