336 Results for Patient Experience

When Ohio Gastroenterology Group, a Columbus-based physician-owned practice with five endoscopy centers, was drowning in tens of thousands of monthly phone calls...

Clear, concise and open communication between ambulatory surgery centers (ASCs) and physicians’ offices is of the utmost importance in ensuring...

Patients considering outpatient surgeries often have no idea of the true scope of the enterprises that offer them convenient, effective same-day procedures....

If you give a patient the choice between a one-and-a-half-centimeter incision on the crease in their wrist with a speedy recovery prognosis or a four-to-five...

One way to understand the current landscape of office-based surgery is to think back to a time when both patients and payers were unsure about what ASCs could do....

Want a surefire way to tarnish a superior surgical outcome from the patient’s perspective? Leave them with a lasting memory of the...

If you’re looking to boost patient satisfaction and word-of-mouth about your facility’s surgical experience, you may want to steal a page from...

A patient experiences numbness, tingling or pain in their hand, and seeks answers on the cause from a provider. Chances are they’re suffering from carpal tunnel syndrome...

A healthy patient population is a cornerstone of outpatient surgery. Those fortunate enough to be greenlighted for same-day procedures get to...

The nurses at Nemours Children’s Hospital’s NICU, located in Wilmington, Del., have developed various crafty ideas using NICU babies’ hands and feet...

Tell us how long you’ve been in your current position and what your job entails. I’ve been in my current position for 28 years. My responsibilities include design...

A recent survey of more than 100 patients from the University of North Carolina Medical Center in Chapel Hill showed that they form perceptions about the competence and kindness of clinicians based on the color of scrubs they are wearing....

When a child is scheduled for a surgical procedure — even a quick and routine tympanostomy or tonsillectomy — the experience can leave parents rife with anxiety....

WVU Medicine has created an online platform that allows patients and surgeons to communicate with each other online after low-risk procedures as a part of their follow-up care....

The only proven treatment for treating glaucoma is controlling intraocular eye pressure. However, the range of procedures that can achieve this goal vary in terms of invasiveness as well as patient and surgeon comfort....

Successful wound care is about staying true to the basics. Not every surgical wound will need an antimicrobial dressing or wound vac. But paying special attention to closing every surgical site properly...

Sharona Ross, MD, FACS, became a surgeon in 2007, yet didn’t sit at her first robotics console until 2012. Eleven years later, 99% of her cases, many of them complex cancer procedures, are performed robotically....

The old adage, “By failing to prepare, you are preparing to fail,” feels like it was written specifically for the surgical experience. Whether patients are choosing an elective surgery or in need of emergent surgery...

The staff at Seven Hills ASC & Cath Lab in Henderson, Nev., developed a simple yet effective way to remind their catheter lab patients who...

Patients undergoing even short surgical procedures can have inadvertent changes in body temperature that can cause hypothermia....

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