In many organizations, the default tactic is to funnel senior staff or veteran newcomers who have significant experience into leadership roles, even if some who fit those...

Welcome to A Day in the Life of an Administrator, our online column, where we sat down with Deidre Frizzell, BSN, RN, director of clinical services...

As an ASC administrator, I hold a special place in my heart for those team members—— who have been instrumental in running and elevating the success of our surgery...

Nurturing and maintaining a vibrant, positive culture remains essential for an ASC and can largely determine whether it flourishes or it fails....

Feeding busy hard-working staff is a common tactic leaders use to show their appreciation and boost morale....

You’ve heard the expression “my door is always open” to encourage open communication in a workplace. As a leader at a busy facility trying to practice this...

Sometimes you can’t quite put your finger on why there is a level of discord across your team. Often, no single incident propels this negativity, so you cannot address it in a...

Leaders often find themselves in the position of doing more with less — less supplies, less staff, less time to get everything in perfect order before the next wave of cases...

A great leader doesn’t look at their team and expect all their team members to act and think just like them. Instead, they assess, understand and appreciate each team...

Many experts recommend deep breathing exercises and a “think before you speak” approach when you are confronted by challenging or stressful situations....

You may be hearing your employees, but are you truly listening to them? As a leader with a multitude of responsibilities that ultimately fall on your shoulders each day...

Establishing and maintaining a healthy work environment (HWE) is vital for the well-being of healthcare professionals and the delivery of quality patient care....

Back in our March issue, we featured an Idea That Works regarding the establishment of nurse specialty leads at WellSpan Apple Hill Surgical Center in York, Pa....

The pandemic, and its attendant conference cancellations and unprecedented disruptions, severely altered the rhythms of many leaders in terms of networking...

Leaders tend to keep going and going “round the clock” — all the while keeping a close eye on how their team is feeling day to day. But it’s a mistake to neglect...

With the pandemic seemingly on the wane, savvy leaders will reset and take a fresh look at in-person and online educational opportunities for 2024....

Change, especially in today’s head-spinning, fast-paced world, can be trying for an organization and its employees and leaders....

Recently I was asked to put together a presentation on avoiding common mistakes in credentialing, privileging and peer review....

Welcome to A Day in the Life of an Administrator, our online column, where we sat down with Rob Taylor, RN, BS, IP, clinical director and total joints coordinator...

Bend (Ore.) Surgery Center has been operating for more than a quarter-century and, for its leaders, showing appreciation to staff has always been baked into the ASC’s mission....