Welcome to A Day in the Life of an Administrator, our new online column, where we sat down with Carson McCafferty, MSN, RN, CNOR, CNAMB, CSRN...

Patient satisfaction is crucial — and effective OR leaders know that if their staff is consistently dissatisfied, the bad feelings can negatively impact...

The infection preventionist epitomizes the concept of on-the-job training. There’s no university degree that solely prepares you for a...

It’s vital for your employees to speak out when they witness something that can negatively impact your organization, or have a concern about...

Your staff loves to achieve high standards — and so do you. For those high standards to become natural, it’s up to you as their leader to...

Unnecessary stressors such as ambiguous priorities, uncertainty about roles and responsibilities and muddled communication all can have...

When employees voice their concerns, effective leaders don’t see them as hurdles or annoyances, but rather as prime opportunities for improvement....

Leadership is not about developing a cult of followers who unquestioningly admire you and your achievements. Great leaders don’t develop followers...

In this inaugural online column, A Day in the Life of an Administrator, we sat down with Karen Reiter, RN, CNOR, RNFA, CASC, vice president...

When a well-intentioned employee fails at a task or falls short of their organization’s goals, great leaders don’t destroy their self-esteem by...

Some people who find themselves in executive positions occasionally doubt their leadership skills, believing they aren’t “born leaders.”

There are many ways to communicate with your people, so don’t burn them out by calling too many meetings. Better manage your time as well as theirs by innovating additional ways to connect....

Based on how a leader behaves, workplaces can easily develop hierarchies grounded in social or friendship status instead of professional abilities....

Running a surgery center can be highly stressful. But while you’re carrying that heavy load, remember that many of your employees are under stress, too....

Open your mind to different perspectives with the understanding that you may not always be “in the right” in every situation....

Ten years ago, I walked into a meeting with my current business partner, and he listed a handful of goals on a single eight-and-a-half by eleven-inch sheet of paper. A decade later, we’ve achieved all of those original goals....

It has happened to me throughout my entire career. I’d walk into a different department to see a patient before surgery and be mistaken for a housekeeper, transporter or dietary staff member....

When RaDonda Vaught was found guilty of criminally negligent homicide for a fatal medication error that she self-reported, the ruling sent shockwaves across the medical community and left nurses fearful the criminalization of medical mistakes could...

Ever since the COVID-19 pandemic hit in 2020, surgical leaders and their teams have dealt with unprecedented levels of stress, as well as exceedingly volatile staffing situations....

In a world where frontline healthcare workers are being challenged more than ever before, it can be tough to convince your nurses and techs to step up and fill leadership roles in the OR and throughout your outpatient surgery facility....