Most leaders wholeheartedly believe in the power of coaching. Unfortunately, it often falls into the “important but not critical” category of an endless to-do list....

Do you usually read instructions? I rarely do unless I’m stuck. Take cooking, for example. Once I find a recipe I like, I tend to make it from memory, skipping the instructions....

When any kind of crisis arises, don’t be tempted to simply come up with a quick, expedient solution to stop the bleeding and leave it at that....

Team members don’t need executive titles to be leaders. By educating and empowering your staff, and serving as an open-minded, judgment-free, collaborative sounding board ...

By nature, great leaders are problem-solvers. They look deep within complex dynamics to identify conflicts and constraints that could hinder their teams from operating at...

As a leader, you naturally want your team members to be satisfied with their jobs. But there’s a fine line between happy-but-complacent employees and fulfilled...

What are the biggest challenges your team faces? A great leader doesn’t fall back and double down on the tried-and-true during times of disruption....

Organizations naturally gravitate toward hierarchical structures, but today’s most enlightened leaders make a concerted effort to avoid rigidly existing (or, in the view of...

Welcome to A Day in the Life of an Administrator, our online column, where we sat down with Scott Smallwood, RN, clinical director for Bend (Ore.) Surgery Center....

I love my job. I have always enjoyed educating new ASC leaders and watching them grow professionally....

When I took the job as clinical director of an ASC, I imagined myself as a visionary leader who ensured patients and staff would thrive in a perfectly coordinated dance of...

As ASC administrators, we feel the heaviness of the many hats we wear. Many of us take on multiple crucial roles within our surgery centers – many of which staff, surgeons...

Remember that first time you worked with a harried, exhausted and perpetually burnt-out boss — the one who always appeared engulfed in a crisis?...

All too often, leaders fall into the trap of hyper-focusing on the real or perceived deficiencies of their teams and themselves....

“Delegation dread” or “delegation anxiety” is a real issue for many leaders. The reasons for this phobia may vary — leaders are reluctant either to give up control or overload...

Welcome to A Day in the Life of an Administrator, our online column, where we sat down with Nikki Williams, RN, CNOR, executive director of Watson Clinic Surgery Center in ...

Departmental silos can create nightmare scenarios where a lack of coordination and conflicting agendas result in suboptimal results or duplicated work....

The evolving ambulatory surgery center (ASC) community has brought together new partnerships and many innovations as facilities across the country continue to...

The name Karen Maloney, MSN, RN, BSN, CASC, is synonymous with ASC growth in the Western Pennsylvania region....

Are you caught in a whirlwind with challenges coming at you from all directions? You’re not alone.....