On any team, conflicts will occur. As a leader, you should set the tone on how conflict should be handled, particularly before it negatively impacts your operations or, worse...

Leaders often must make difficult decisions under pressure. While urgent, these should never be rushed. Instead, they call for the employment of your best critical thinking...

Observing your staff at work and seeing firsthand how various tasks are performed can sometimes prove to be extremely effective....

Everyone falls short of the goal from time to time. Sometimes we mess up, or even outright fail. Leaders shouldn’t become paralyzed when setbacks occur....

Lisa York, MSN, RN, CASC, CAIP, executive director at Hunterdon Center for Surgery, Flemington, N.J. Outpatient Surgery Magazine is posting these profiles to give the...

Experts warn that all leaders have a tipping point as they navigate their relationships with their senior managers and the staff that reports directly to them....

Not all team members are as enthusiastic as others about conditions at your organization, and some are downright pessimistic....

Leaders juggle so many different tasks and responsibilities every day, including their own professional development....

It’s easy for leaders to use a particular leadership style that may not actually be effective for their team members or even suit themselves....

The bustling world of health care is characterized by its constant state of flux and unpredictability....

Welcome to A Day in the Life of an Administrator, our online column, where we sat down with Tosha Chapman, RN, ASC and MSCC director of nursing for...

August is ASC month and I thought it would be a great time to reflect on my time in the industry....

There are two things that most team members dislike: belittlement when they make mistakes and leadership that isn’t open to ideas from the frontline....

You met a really nice person at a spring conference who had similar challenges, and you promised to keep in touch but didn’t....

Everyone in a leadership position has experienced starting that first job as a leader — and it can be daunting throughout those first days and weeks....

Artificial intelligence (AI) is a scary prospect for some who might feel the technology is coming to replace them. Others are skeptical of AI’s usefulness or don’t know much...

In any public-facing industry, leaders and their employees sometimes can develop tunnel vision that may exclude the most important stakeholder to the success....

In an age where information is power, most employees do not appreciate being kept in the dark about matters that affect their employment or job tasks....

In the world of outpatient surgery, case costing is an absolute must. Think of it as your ASC’s essential financial health check-up....

Welcome to A Day in the Life of an Administrator, our online column, where we sat down with Jennifer Parrott, RN, clinical nurse educator, quality improvement manager...