5 Tips for Developing a Strong Credentialing Program at Your ASC

Are you an administrator or leader of an ambulatory surgery center (ASC)? If so, ensuring the safety of your patients and staff is a top priority. One crucial component of achieving this goal is a comprehensive credentialing program. Navigating the credentialing maze can have its challenges, but neglecting this task can lead to severe consequences, including harm to patients. But don't worry, improving your credentialing program doesn't have to be overwhelming. In fact, with just a little guidance and effort, you can implement a robust program that keeps your ASC compliant and up to date. Here are five practical tips from ASC Academy: A Guide to Governance to help you get started:

Tip #1: Get Your Policy Straight

First things first, create a clear credentialing and reappointment policy. It's like setting up a good foundation for a sturdy house. Don’t know where to start? Use your accrediting organization’s credentialing requirements as a guide.

Tip #2: Start a Database

Okay, let's get a little nerdy here. Create a centralized database to track your providers' credentials and training. Larger surgery centers, or those that are part of a health system, may have access to a credentialing database software which serves this purpose. But if your ASC does not have the resources for such an investment, there’s no need to be intimidated; you can make a simple spreadsheet with the provider's name, type of credential, and expiration date.

Tip #3: Audit Time!

What's the point of having a credentialing program if you're not going to audit it? Regular audits are essential to ensure compliance and identify any providers whose qualifications may have changed or credentialing documents which are no longer current.  So, set up a reminder and a date on your calendar to conduct these audits at regular intervals. And to make it a breeze, highlight and focus on only the credentials that will expire within the calendar year.

Tip #4: Remind Them, Before They Forget!

Let's be honest; we all forget things. So, make sure to inform your providers of renewal deadlines for their licenses and certifications. The last thing you want is a provider with an expired credential. It's like driving a car with a flat tire; it's just not safe. Depending on the type of credential and the accrediting agency's requirements, the specific length of renewal time may vary. To be on the safe side, remind providers in writing at least 90 days before the expiration date. Trust us; your providers will thank you.

Tip #5: Get Schooled

Learning doesn't have to be dull! You can keep yourself informed of the latest developments in credentialing standards by delving into diverse educational resources such as conferences, workshops, podcasts, and online courses. If you're seeking an all-inclusive reference that goes beyond the realm of credentialing, Outpatient Surgery Magazine might be just what you need. It's a cost-free publication tailored to qualifying ASC leaders, and it's brimming with invaluable perspectives. 

So, there you have it, five tips to help you strengthen your ASC credentialing program and ensure the safety of your patients. But why stop there? ASC Academy: A Guide to Governance can provide you with practical tools and templates to enhance your ASC's credentialing program. View the Course Syllabus to see details, features, and full list of tools included. With the right guidance, implementing a comprehensive credentialing program can be straightforward and stress-free. Whether you're just starting or looking to improve your existing program, A Guide to Governance can be an indispensable resource to help you achieve your goals and ensure the highest standards of patient care.

Join us for a 30-minute webinar on August 22, 2023, to learn How to Avoid Common Credentialing & Peer Review Mistakes in the ASC. This webinar format is designed for the busy ASC administrator's schedule to fit training into your day.